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Contents

Page No

1

IMPACT OF OCCUPATIONAL STRESS ON EMPLOYEE PERFORMANCE AND TURNOVER AMONG DUFIL PRIMA FOOD WORKERS IN RIVERS STATE NIGERIA
Dr. Ekechukwu Rosemary Obiagaeri

1 – 5

2

TRANSACTIONAL ANALYSIS IN ENHANCING THE MANAGERIAL EFFICIENCY OF DAIRY CO-OPERATIVE PERSONNEL
Dr. Ashok Kumar

6 – 10

3

TIPU SULTAN AND STATE CAPITALISM
Dr. Gurusiddaiah , Dr. B. P. Mahesh Chandra Guru, Abhilash M. S, and Dr. Sreekantaiah

11 – 19

4

FINANCIAL ANALYSIS OF PORTS MANAGED BY GUJARAT MARITIME BOARD
Ishwarbhai R Patel

20 – 23

5

ADDRESSING THE CUSTOMER COMPLAINTS THROUGH SERVQUAL AFFECTS PRODUCTIVITY IN TEXTILE FIELD – CONCEPTUAL FRAMEWORK
Dr. Sasikala M. S.

24 – 28

6

ANALYSING OPINION OF TAX PAYERS REGARDING ONLINE FILLING OF INCOME TAX RETURN
Dr. Yagnesh M. Dalvadi and Chintan V. Chavda

29 – 32

7

CUSTOMER ENGAGEMENT AND TRUST IN VIRTUAL RETAILING: IMPLICATIONS FOR
E-TAILER AFFINITY
Dr. Vijay Dhamore and Dr. B. Balaji

33 – 37

8

PLIGHT OF WOMEN IN GAJENDRA KUMAR MITRA’S ‘A STONE’S THROW FROM KOLKATA
Dr. Peena Thanky

38 – 40

9

RANADE AND THE BHAGVADGĪTĀ: AN EXAMINATION OF HIS THEORY OF BEATIFICISM
Dr. Aditya K. Gupta

41 – 44

10

UNDERSTANDING CUSTOMER LOYALTY OF MOBILE PHONE USERS IN INDIAN TELECOMMUNICATION INDUSTRY: A REVIEW OF EMPIRICAL EVIDENCES
A. Kungumapriya and Dr. K. Malar Mathi

45 – 51

11

A STUDY ON IMPORATNCE OF JOB SATISFACTION IN THE ORGANIZATION
Dr. D. Madan Mohan

52 – 57

12

COMPETENCY MAPPING – A TALENT MANAGEMENT STRATEGY (A CASE STUDY OF EDUCATION SECTOR IN PANIPAT CITY)
Pankaj Chaudhary

58 – 65

13

DETERMINANTS OF VALUE FOR PASSENGER TRANSPORTATION SERVICE IN INDIA; AN ANALYSIS WITH THE HELP OF TRAVEL AGENCIES IN NASIK CITY
Kishor Bhagchand Hiran and Dr. Pavitra Devidas Patil

66 – 70

14

STATUS OF WOMEN AND HER ENTERPRISE IN PUNJAB’S MSME SECTOR
Manbir Gill and Prof (Dr.) Nardeep Kumar Maheshwary

71 – 80

15

A STUDY OF BUYBACK OF SHARES AS A RESTRUCTURING TOOL: REFERENCE TO THE INDIAN COMPANIES ACT
Hiral Vyas and Dr. R. K. Patel

81 – 87

16

EFFECT OF FEMALE LITERACY ON GENDER RATIO AMONG SCHEDULED CASTE AND TRIBES OF J&K STATE OF INDIA
Bhagwati Devi , Ankita Sharma  and Parmil Kumar

88 – 94

17

A STUDY OF EMPLOYEE SATISFACTION ON LABOUR WELFARE FACILITIES IN YASHWANT PROCESSOR CO – OP LTD. ICHALKARANJI
Anirudha Pandit Kamble and Sagar C. Janrao

95 – 97